Originally Posted by
canadiancow
If crowding is an issue, there are better ways to solve it than to deny entry to primary cardholders traveling alone.
You can just as easily make an argument that Amex shouldn’t deny entry to families who are only traveling a few times a day.
Primary cardholders who are traveling every week are still using the lounge more often than occasional families. I don’t think there’s a right or wrong answer here. Unless Amex starts to look at your individual profitability and assigns entry based on that.