FlyerTalk Forums - View Single Post - Mövenpick quietly introduces LCAH benefits

Dec 28, 2019, 3:32 am

#11

remymartin

Join Date: Jan 2012

Location: HEL

Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus

Posts: 5,783

Quote:

Originally Posted by AccorHotels Concierge

Dear remymartin,

I hope you had a nice Christmas.
Sorry to read about your latest experience with our Mövenpick hotels in Dubai. We have 7 hotels of this brand in Dubai and they are all participating.
Could you kindly tell us which hotels provided this answer to your request, so that I can share with our local teams?
In case you would need an action regarding a specific stay, could you then kindly MP me to share your Personal ID and stay details?

Thank you again for taking the time to share and for your trust.
Wishing you a nice Holiday Season,

Amy

Thanks, I hope you’ve had a nice week as well.

The front desk at Mövenpick Jumeirah Beach told me no points, no benefits. The phone agent at Grand Plaza Mövenpick Media City told me no benefits. I did not stay at either properties because of this.

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