Originally Posted by
garykung
Yes - if you seek assistance through any customer relations channel.
Although I have never travel with DL, 1 thing I am able to observe is customer relations, sorry to say, is for the sole purpose of compensation only.
If you really mean business, do not pass go and straight to the DOT or CEO.
Sorry to say - this is the only guaranteed method that they will listen.
I appreciate the honest feedback. If only I had a twitter account with millions of followers, that would get me heard