FlyerTalk Forums - View Single Post - Award: AA.com says NO. EF says YES. AA agent says YES

Dec 23, 2019, 9:39 am

#1

AA Flyer

Join Date: Aug 2003

Programs: AA EXP

Posts: 466

Award: AA.com says NO. EF says YES. AA agent says YES

I got an EF alert that BA 207 (lhr-mia), July 4 2020, had 2 mile saver awards available. EF search said they were available.

When I looked on AA.com... and it only showed flights with connections. BA 207 was not listed.

BUT... when I called AA.... the agent saw the 2 mile saver awards as being available. And booked me on that flight.

Any ideas... on what is going on?

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