FlyerTalk Forums - View Single Post - AA International First: What's up (why are some complaining?)
Old Dec 22, 19, 9:14 am
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Kacee
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Originally Posted by dave_261 View Post
To address the initial point. In a way, it's unfair to compare (for example) Cathay First to AA First. They are different airlines, with different rules/unions/laws/management teams/etc.
At the macro level, the difference between CX/JL and AA crews is that the CX/JL crews are thoroughly trained, held to standards, and take pride in their professionalism. At the individual level, of course, there are plenty of AA FAs who do their best to provide quality service. Itís just not consistent as it is on CX/JL.

This comparison holds equally btw with UA compared to NH/SQ, for example.
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