Originally Posted by
AA Flyer
My point is. When you pull up availability and it looks like this:
Wouldn't you expect that upgrade to be available for the entire flight?
But when you click on the "system wide upgrades" you get this:
I find this nothing short of basic dishonesty in the way it is being presented.
The aa.com link has always just said "Systemwide Upgrades". When you click on it you can see more details about what flights are specifically available and to and from what classes.
I don't see anything dishonest or deceiving about what is being presented. It's not as if the link says "SWUs available on all flights!" only for you to click on it and find out space is only available on one flight.
It's up to you as the traveller to decide if you want to use a SWU on a trip where only 1 of 2 segments can be confirmed at booking. I have certainly seen instances where SWU space is available on DFW-PEK but not RDU-DFW, for example, so I'm glad AA chose to disclose more information rather than less with the SWU link.