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Old Dec 17, 2019, 10:00 pm
  #11  
Mozart0815
 
Join Date: Mar 2019
Programs: Swiss Senator, Flying Blue Gold, BA EC Gold, Hyatt Globalist
Posts: 330
So, compared to all the negative reviews above a couple of months in the PH Shenzhen seems to have had time for training their staff.

I arrived yesterday for my first stay here (stayed at the GH before).

Car pickup at SZX worked smoothly. The pickup escorted me up to the lobby on the 33rd floor where my checkin was ready, all they had to do is scan my passport and hand me my keys.

Being Explorist, I got a nice room on the 43rd floor with bay view.

I’m pleased with the overall hard product as well as the room, and the bed is very comfortable.

The only thing as usual in the beginning the light controls are a bit confusing. But well, at least there’s a “master” switch next to the bed that actually works. No need for hunting elsewhere to switch off all the lights.

Just had lunch at Glasshouse on the 47th floor with a nice view of the PingAn tower. They do European food (I needed a change from all the Chinese) in a mix of buffet and order-style for lunch and I the food was quite enjoyable. The only downside was that the staff was maybe even a bit too attentive, somebody was at my table every three minutes to fill up the glass, take away stuff, ask me if everything is fine, etc. Not a big issue but they need to find the right balance.

But overall I can recommend this property and will be coming back.
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