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Old Dec 15, 19, 12:08 pm
Join Date: Jul 2003
Posts: 297
Customer Service Contact

My partner and I are flying on Cathay in J from different locations in the USA to same location in Asia. Due to a Cathay schedule change, we were put on different connecting flights.
I have called Cathay several times to try to get our flights aligned again, and every time, the agent says they need to speak with the rate desk to confirm and will call me back. Cathay has never called back.
Is there an alternative approach? Maybe an email address? Or special telephone number? Or Twitter??
thaitraveller is offline