Old Dec 12, 19, 5:23 pm
Join Date: Sep 2008
Posts: 6,278
Originally Posted by zachary View Post
Not exactly what you're asking, but I damaged a car in STX. It took Avis over a year to get information to me. I had opened a claim with Chase right away. But by the time I got the damage information from Avis, Chase had closed the file citing their one-year rule. Fortunately, when I explained this to Chase, they reopened the file, took the documentation, and paid the claim. So while I don't know how long National will take, my experience with Chase was that they aren't sticklers with the one-year deadline if the reason you missed it is beyond your control.
Thank you for the information. So it seems they can take quite a while to get the information. I guess there is no issue with statue of limitations, as it could be years.
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