Old Dec 12, 19, 11:07 am
Join Date: Aug 2002
Location: St. Louis, MO
Posts: 1,306
Not exactly what you're asking, but I damaged a car in STX. It took Avis over a year to get information to me. I had opened a claim with Chase right away. But by the time I got the damage information from Avis, Chase had closed the file citing their one-year rule. Fortunately, when I explained this to Chase, they reopened the file, took the documentation, and paid the claim. So while I don't know how long National will take, my experience with Chase was that they aren't sticklers with the one-year deadline if the reason you missed it is beyond your control.
zachary is offline