FlyerTalk Forums - View Single Post - Mostly seated flight asked to disembark then re-board - How common?
Old Dec 10, 2019, 6:12 pm
  #14  
jtc246
 
Join Date: Dec 2016
Location: Plainfield, IN
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Originally Posted by flightrisk
Flightstats shows that the aircraft was briefly substituted at 7:31am and changed right back, presumably right after boarding commenced for an 8am flight. They both appear to be LUS planes configured as J16/Y171 as far as I can tell. Perhaps that was enough to cause a seating issue?

Very interesting, makes me feel even more confident in the human error theory.

FWIW, I asked AAL for an explanation. They generously gave me 5000 miles(which I did not expect, the flight was only $300), but stated they could not determine the cause.
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