FlyerTalk Forums - View Single Post - Food & Beverage Service Cuts on non-Flagship Transcons 8 Dec 2019
Old Dec 8, 2019, 10:18 am
  #5  
ryan182
 
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
We have received a lot of feedback regarding the limitations of narrow body aircraft and the challenges in delivering Transcon service on flights operating between LAX and MIA. In response, all flights operating with narrow body aircraft, except for the 32T, will change from a Transcon level of service to our standard Domestic LH service effective December 8th.
Translation: Doing their jobs was severely cutting into US Weekly time and to boot candycrush scores for the FA on these routes was suffering! rather than insisting they actually perform the tasks they were paid to perform AA has caved and accepted the mediocrity of their FAs.

IOW since they cannot fire their lazy inept FAs they have to give them less to do, meanwhile a crew on 50 minute flight in Europe or Asia manages more work than AAs FAs on a 5 hour flight without complaining.
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