Thank you to Accor team for this new App. I like the new look. Of course, some « improvements » are obviously still possible/needed but I’d like ro remind some of the posters here that bugs and teething problems always happen at such a stage of launching a new program and App. This thread has been created to report bugs to Accor for quick fix and obtain a better experience very soon. So maybe flaming attitudes could be put apart for the moment ?
To go back on topic, I have deeply explored the app (iOS, i-phone) and have not encountered any significant issues including for bookings.
To what has already been reported, I would add
- for bugs:
when in a booking, you want to contact the hotel by email using the function in the App, there is an error in the address that is automatically populated in your email app. There is // that is added to the beginning of the address and so the address is wrong. See screenshot below :




- for suggestions for improvement: when you contact the hotel by email from the App, it would be good to automatically populate the object field with the booking reference.

Enjoy your ALL experiences and please continue to report bugs and suggestions here as our Contributions will help for a better app