It does indeed appear that the OP was using incorrect arrival time all along.
Originally Posted by
cass88
Indeed the ticket says the arrival will be 16:30. Is that mean they are correct?
If your ticket always said that arrival would be at 16:30, then that's the time that counts.
Please also be specific - by "ticket" do you mean "booking confirmation"? Or do you mean "boarding pass"?
Please confirm for us the following:
a) the
scheduled arrival time in your
original booking confirmation
b) whether any schedule changes were notified to you between booking and the day of travel - if so,
what was the new scheduled arrival time, and how far in advance of the date of travel you were informed.
We need to know what scheduled time of arrival was promised/advised to you - starting from
what is shown on your original reservation, supplemented by any changes notified to you by the airline/travel agent between booking and the day of travel.
Until we know exactly what times were "promised" to you, we can't really say that they are incorrect. But it does seem like you have been using inaccurate times.