FlyerTalk Forums - View Single Post - Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result

Dec 3, 2019, 9:34 am

#1298

jantaoYVR

Join Date: Nov 2002

Programs: AC; Fairmont Plat; Accor Plat; SPG Plat, BA Gold; A3*G; AB Gold;

Posts: 232

Quote:

Originally Posted by zerbaxa

Has anyone been able to successfully make a reservation on aeroplan with points?

I've been trying since the migration and have been unsuccessful. I can't even do a search for an itinerary It errors out before even showing me results.

I tried on my wife's newly created account and she can do the search but I'm worried about transferring points into her aeroplan account and not being able to book.

Any suggestions?

I have successfully canceled an itin, needing the points from that cancellation to rebook another and everything went perfectly. Points refunded immediately, fee refund processed accurately, and new itin booked successfully. This was on Thursday last week.

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