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Old Dec 3, 2019, 7:24 am
  #230  
pretzlaff
 
Join Date: Dec 2009
Programs: United 1K, Frontier 100K, Hilton Diamond, IHG Diamond/ Ambassador/ Milestoner
Posts: 568
Hilton Florence

Here for 6 nights on a paid stay as a Diamond. Second time here. Reserved several months ago at about 55euro per night. Price has not gone up much since then.

Did OLCI as they allowed the choice of any front facing room on the top floor 14. Took the middle one. The chairs are all moved in the lounge directly above on 15 about 11pm for cleaning and the noise is annoying. Next time floor 13 would be my choice. No offer of suite at check in. Allowed early check in at about noon.

Taxi from the airport is 10 minutes and 20 euros. Landing to being in the room was only 25 minutes. Small, fast airport.

The room is ok. Older but comfortable. There are a number of Italian engineering things with the plumbing and electrical switches. As mentioned above, it can appear that there is no hot water for the shower. This is because the shower on/off/hot/cold valve supply first goes thru the tub valves. So the main tub valve can be off, but if its hot water supply valve is also off, then no hot water goes to the shower valve.

Breakfast is only adequate in the main breakfast area. The lounge is quieter but no better.

The lounge is quite weak. Last night we did not even bother to go. The pasta put out right at 6pm was already cold and dried out. Only two bottles of low end spirits. Had to ask for low end beer. A couple of wines but I don’t understand wine, so can’t comment. Nice view but dirty balconies with cigarette butts and empty packs littering the area. Doesn’t seem like anyone/manager cares.

The staff were all very good. The reception guy was very helpful with maps, and the lounge guy was very good.

It is good value for money at a low price point.

Last edited by pretzlaff; Dec 3, 2019 at 7:41 am
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