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Thread: UA's response if award ticket partner cancels/ceases service -- such as South African
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Old Dec 1, 2019, 7:18 am
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Kacee
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Originally Posted by stemme
Hi, looking for advice. I have a Mileage Plus award ticket on SAA from IAD to JNB in late January. What happens in the (increasingly likely imho) event that SAA goes bankrupt? Is UA likely to reroute me or am I on my own? I booked a return on BA, so I will be able to get back, but I'm not sure how I get there if they are out of business
Thanks for your advice
Your best bet would be asking UA to reroute you on UA EWR-CPT.

Otherwise you will have to (try to) find award space on one of UA's partners that serves JNB - I believe that's LH, LX, ET, or TK. UA can't open award space on partners.
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