Did some chat with cabin crew at my previous long flight discussed some issue on new business class services flow/catering.
- Chinese rice now heated in aluminum foil and then placed to bowl, previously they heated rice with bowl. So that's why now the rice will not overheated at the top layer.
- Cabin crew using iPad to take order from pax, another cabin crew at gallery using the qty from another iPad to prepare meal. But they complaining it is a mess because the data not syncing in each other iPad.
- A350 galley design made the new business class services flow even worse due to not enough working place to prepare the meal.
- Some ex-HKG J meal now also prepared from China.
- The tray served to pax requires cleaning by crew every time, they prefer previously a table cloth as cover is more easily and presentable.
Last edited by rickywk; Nov 28, 2019 at 11:01 pm