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Old Nov 26, 19, 12:16 am
  #374  
OsakaWino
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 2,798
Originally Posted by keykoo View Post
Iím actually not convinced by problems are caused solely by elite checkouts. My room had still not been serviced when we returned around 5pm. They had all day to clean it which leads me to believe that understaffing is at least partially responsible.

I also noticed that the cleaning staff donít use carts or anything and only care tote bags with their supplies. They seem to need to return to the back to empty out trash and resupply after each room.
The late cleaning is certainly dismaying. The hotel does not even seem to be full. Hyatt.com is showing at least 4 rooms available today.

That cleaning style works exceptionally well at PH Tokyo. It means guests never have to maneuver around carts in the hallway and the cleaning staff is completely unobtrusive.

Actually I would expect the room to be fully serviced twice daily, as it is at PH Tokyo, especially since rates (at least for base level rooms) at PH Kyoto seem to average double (or even more!) those at PH Tokyo.
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