FlyerTalk Forums - View Single Post - Very disappointed with Delta rewards program
Old Nov 22, 19, 4:57 am
2020 FlyerTalk Awards
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 2,269
My wife had a similar issue a few years ago... to the far east.. up front, plenty of seats open,
she was told upgrade would be an insane amount of cash, no way to use miles to upgrade.
she was also told, she did not buy the correct type of ticket to be considered for upgrade.

Bottom line, she switched to AA (now EXP, of course along with me)
has been able to use SWU on international flights with ease, getting upgraded 9/10 on
domestic trips.. she will never go back to DL (and we based based in ATL)
fotographer is offline