Originally Posted by
gmt4
Trying here to figure out how IT errors have anything to do with 1K status or a welcome? So everything went just fine doing the requisite amount of flying all year to earn 1K and magically you get to be exempt from IT issues once you reach that level? Sounds like they were trying to help. You just had bad luck.
It's likely not related.
My travel weary and frustrated post was born out of pure frustration from the 3 botched bookings and I was just on the phone for 30 minutes (over multiple calls yesterday into United) and had my call disconnected with no solution to my booking issues. I was/am happy to hit 1K but that happiness has been interrupted by technical issues from the very next day. That is what I was trying to convey about an unhappy welcome, not that someone intentionally did anything. I see what you mean though, I could've worded it differently for clarity. Human error.