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Thread: The Ineptness Continues -- Insulting Email from Bonvoy
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Old Nov 17, 2019, 10:27 am
  #14  
Dr. HFH
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Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Originally Posted by DJ_Iceman
The insulting part is twofold: I am already lifetime Titanium Elite, and also have actually passed the threshold to earn it even if I didn't have the lifetime status. So there's no "token of appreciation for my loyalty" at all!
Originally Posted by margarita girl
I agree with DJ Iceman.
Maybe I'm missing something. Clearly the email was not personalized, contained factual errors, and could have been worded much better, I agree. But insulting? What part did you folks find insulting?
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