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Old Nov 17, 19, 3:13 am
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 2,780
Originally Posted by gengar View Post
I e-mailed the concierge a few days ago
I'm surprised the concierge is taking so long with simple questions.

I emailed the generic address to ask for the room service menu and received a reply with the menu from a "Rooms Host" in about an hour. He asked for my reservation number, which I had not included in my email and after I sent it to him a couple of hours later I again received a reply with additional info on breakfast in about 2 hours.
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