Originally Posted by
ISTFlyer
For further reference on my future travels, if I do a paid upgrade beforehand and upgraded to P or Z; if I SDC, would I lose my upgrade and get a refund or I would be shown the options where both my originally booked class and my upgraded class are available?
1K desk told me upgrade was non-refundable but they'd make a "1 time exception". Then, I asked them if they'd make 1 time exception and actually SDC me to business seat as P fare class was available and rep granted me that favor. But he did say it was 1 time favor extended to me as 1k. I think something is wrong about this!! If it's paid upgrade, it should not revert back to original fare class especially if it's in P or Z as opposed to PN or ZN. SDC is ruined!.