FlyerTalk Forums - View Single Post - Arne now outright lying: says Bonvoy preferred 8:1 over SPG/MR
Old Nov 9, 2019, 5:18 am
  #32  
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Convening a biased focus group of 9 respondents, and 8 say the new program is better, would also give you the stated 8:1 result.

Of course, focus groups aren't "data", and presenting something similar would, yes, be a lie to customers and to investors.

Again - there is no way this 8:1 claim can be generated in a truthful, representative manner.
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