Old Nov 8, 19, 11:49 am
  #7  
nearlysober
 
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 629
It's easy for us to assume this person was trying to game the system, but we really don't know.

Even if they were, it seems like it would be a good idea for AS to have some automated alert setup for this situation, to warn the customer that they either need to replenish the miles (through travel or purchase) within a certain time, or that the ticket will be invalidated. It is possible that there were contacts, as we don't know the whole story.

But if he was trying to game the system, well, then to quote Nelson Muntz, "Haw Haw"
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