A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,559
Wait...when you returned the car, they should have printed a receipt and handed it to you. Did that receipt show 380 euros and an odometer less than 1250k from where you started?
If this was a middle-of-the-night Hertz Local Edition drop, did you get a receipt emailed shortly after the location opened the following morning?
If it's an airport return (or an HLE return when they're open), I never walk away without a paper receipt. If it's a late-night drop, I call the HLE directly if I don't have a receipt by 10AM or so.
My only issue with a credit card charge reversal is that it can get you banned from Dollar and Thrifty as well as Hertz. Maybe if you rent mainly in Europe where Sixt is ubiquitous that's no big deal, but while I don't really like Dollar and Thrifty I still find myself needing them every once in a while. I'd probably try again to get it solved with Hertz.
Last edited by pinniped; Nov 8, 2019 at 10:28 am