Join Date: May 2002
Location: Newcastle, Australia.
Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.
Posts: 2,636
I had a similar saga with UL flights.
Booked in Y, paid upgrade to J prior to departure.
This had come through automatically just a few months prior, then when the second lot didn't post I lodged a claim, x days later "Denied - credited to another FF program".
...??? QF is the only OW Program that I'm a member of.
I eventually had to get an email from UL Customer Service confirming that I had booked and flown in J for both sectors. A lot of work for 120 status credits and around 8,000 points...
(BTW: the upgrade from Y--> on UL is often REALLY cheap if you're prepared to roll the dice.