FlyerTalk Forums - View Single Post - Mileage plus satisfaction survey

Oct 27, 2019, 9:01 am

#2

narvik

Join Date: May 2010

Location: AVP & PEK

Programs: UA 1K 1.8MM

Posts: 6,344

Does anyone even read the results?
What on earth could they possibly do with the survey results?

1) Survey result: increase food quality
2) United's subsequent action: decrease food quality

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