Originally Posted by IAHtraveler

Thanks all for the quick replies. Talked to the manager the next morning and he (claimed to be) unaware of any policy to walking elites. He seemed genuine, but unable to do anything on the spot. He took all of the information and "would follow up" in the coming days. It's now been 48 hours since that discussion and no resolution. If nothing by Monday, we'll reach out to Marriott, per Ms. Zhou's recommendation.