FlyerTalk Forums - View Single Post - Change in rules - can't get "bassinet" seat in advance?
Old Oct 24, 19, 4:37 am
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond
Posts: 1,603
i personally think they should not let people book into bassinet seats at the beginning if there is no baby

its kinda messes up the planning and make it more inconvenient for parents to plan / get their bassinet seats (as bassinet seats can be allocated to infants online, it saves the call to CX call centre asking if it was *really* occupied by an infant)

As an aside, I had a stupid situation on QF -> where the check-in ground manager said to my request to get the bassinet seat for my infant - they said it was blocked, but if there was a P1 sitting in the basinet seat, we would not move him at all.
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