FlyerTalk Forums - View Single Post - Watch out for sneaky 14 day cancellation policy
Old Oct 22, 2019, 11:27 am
  #55  
myperks
 
Join Date: Dec 2007
Location: SFO
Posts: 4,902
Originally Posted by flyerCO
You quickly glance at it, missing that the 1 day you usually always see instead says 14. It's called expectancy. You read it over and over, always seeing 1. You see 14, but as nothing stands out, your brain expects to see 1 and thus processes it as 1.
Originally Posted by flyerCO
All it takes is having an exclamation mark (such as appears when selecting a prepaid/no cancel rate). Let's you know, hey take a look something is different.
By the logic of “quickly glance,” having an exclamation mark will do nothing if you only “want” to see 1 day instead of 14.
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