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Was there ever a time when MP Status was about loyalty?
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Oct 21, 2019, 7:13 pm
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joeyE
Join Date: Dec 2011
Location: CLT
Programs: AA Executive Platinum, Hilton Diamond, Lifetime Admirals Club member
Posts: 419
Nah. It’s not about loyalty or rewarding customers at all. It’s solely about driving future behavior, not rewarding past purchases.
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joeyE
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