Originally Posted by
MSPeconomist
Any reservation should state the cancellation policy clearly and precisely, in writing
I was going to say that Marriott fails that test every time, because their standard language ("at least two days prior to arrival") was hopelessly ambiguous as to when, precisely, you had to cancel to avoid penalty.
But then I looked at my current reservations on the app, and lo and behold, they now give a specific date and time - e.g., "11:59 p.m., hotel time, on Nov. 1, 2019." This is IMO a major positive change ^