Originally Posted by
teo1991
rejection reason:
After reviewing the details of the reservation submitted, please be advised that your claim has not qualified for the Guarantee because of the following reason:
- The reservation is not booked under the lowest priced rate for the room type you booked
Rate Booked: MYR 570.00 plus tax per night under YOUR RATE by IHG® Rewards Club
Lowest Priced Rate: MYR 484.50 plus tax per night under YOUR RATE by IHG® Rewards Club Advance Purchase
We checked
www.trip.com to look at the rates available and found that the rates listed on that site do not meet the following requirements for eligibility:
- The lowest comparable rate available on the third-party website is MYR 549.69 plus tax per night, which is higher than the lowest rate available by booking directly with IHG.
wait what?? MYR 484.50 << MYR 549.69? Isnt the third party website lower than their price?
Why was it rejected? I am looking at the same exact website....