FlyerTalk Forums - View Single Post - AA Increasing Carry On Bag Enforcement, Audits (Oct 2019)
Old Oct 20, 2019, 6:03 am
  #28  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Originally Posted by Antarius
Brilliant strategy that wont work. Youd fit right in with Doug Parker and Smisek cluelessly wondering why your metrics arent working and profits and tanking.
Yes. All of the other passengers who are now able to bring onboard "legal" bags because the scammer can't make for a lot of happy passengers.

Customer service strategies which favor scammers only lead to more scammers.
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