New AA Process: Bidding for First Class Upgrades
I'm hearing from an American Airlines Airport Ground Staff Employee I'm friends with that some new options have appeared in Qik when checking in passengers. There's a yellow message that appears on some itineraries where first class isn't fully booked and there's less people on the upgrade list than there are available seats, passengers can bid for a first class upgrade (i.e. offer an amount they would be willing to pay and AA could give those seats to the highest bidder). The message says to look at notes added to the VCR, but apparently nothing appears there yet. Could be infrastructure that's being added to QiK that isn't fully live yet? Apparently there's nothing in Quick Reference regarding it. I was asked if I knew anything about it, and I don't. Hoping that if/when this gets fully implemented, it isn't used as a way to take upgrades away from elites.
Last edited by donotblink; Oct 18, 2019 at 11:24 pm
Reason: fixed a spelling error