In the morning, immigration officers told the Connorses that they could be released if they provided contact information for any family member living in the United States who could sponsor them, the statement said. Luckily, a relative with U.S. citizenship agreed to help.
Among other things in this "article", this sounds incorrect. There's absolutely no reason a U.S. sponsor would be involved in a case like this with tourists.
“Emotionally and psychologically, they’re destroyed,”
lol ok
however Canada refused to grant them re-rentry. It hasn't been stated yet why the Canadians denied them.
(pssst) This is key. There's a reason.
Since CBP rarely ever puts out a statement, you're given articles like this that come from a reporter, who heard the attorney's version, who heard these people "story." No counter argument by CBP/.gov until it goes to a lawsuit, and rarely does it go the way the article would have you believe.