FlyerTalk Forums - View Single Post - AA "Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ

Oct 11, 2019, 7:23 am

#268

JJeffrey

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Join Date: Feb 2001

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Quote:

Originally Posted by dc10forlife

Need advice on a flight tomorrow. Companion is platinum, I am gold. On different PNRs. We called AA several months ago and set this up to link the PNRs and have the companion use her 500 mile upgrades for me. AAgent said she knew how to do this.

We are now a T-24 hours. My companion has been upgraded, but I have not. Would this happen if our PNRs were properly linked for a companion upgrade? Or if there is only one seat released, does the sponsoring companion get upgraded on her own rather than waiting until two seats open?

That's all in how the request is set up, but it can get tricky when both pax have a different status. The agent can set up the request so that either you both get upgraded or none, or that separate is ok if only one seat opens up. Looks like it was the latter in this case.

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