FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Old Oct 9, 19, 10:10 pm
  #889  
teo1991
 
Join Date: Oct 2017
Programs: ANA,Qantas,asiamiles,Royal Skies,Enrich
Posts: 160
rejection reason:
After reviewing the details of the reservation submitted, please be advised that your claim has not qualified for the Guarantee because of the following reason: 
- The reservation is not booked under the lowest priced rate for the room type you booked
Rate Booked: MYR 570.00 plus tax per night under YOUR RATE by IHG® Rewards Club

Lowest Priced Rate: MYR 484.50 plus tax per night under YOUR RATE by IHG® Rewards Club Advance Purchase



We checked www.trip.comto look at the rates available and found that the rates listed on that site do not meet the following requirements for eligibility: 



- The lowest comparable rate available on the third-party website is MYR 549.69 plus tax per night, which is higher than the lowest rate available by booking directly with IHG.
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