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Thread: Another opinion piece: Parker on the way out?
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Old Oct 9, 2019, 6:43 am
  #50  
travelgeek1197
 
Join Date: Jul 2016
Programs: American Airlines
Posts: 141
Originally Posted by AANYC1981
After sitting in FC on an Oasis plane yesterday, I was asking myself what idiot signed off on this product, approved it and thought this is a good premium cabin experience. Not even considering the lack of in-seat IFE, it's just a terrible design.
I think this highlights where Parker and his team has consistently failed. You either have a plan where your FFP generates revenue from loyalty and this must make the premium cabins and coach+ (MCE) less premium because you know you will be giving a portion of it away to upgrades or you decide to fully monetize the premium cabins and MCE by investing in said product and the FFP is weekend.

They instead downgraded a product they were trying to monetize. Just one of many failures.

Cheers,
TG
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