FlyerTalk Forums - View Single Post - Citi to reinstate cancelled protection benefits?
Old Oct 3, 2019, 10:04 am
  #13  
flyershmlyer
 
Join Date: May 2013
Posts: 378
Originally Posted by akr1970akr
The best way people can impact this - move spending away from citi (especially high interchange transactions like travel) and use retention calls to complain about the benefit cuts.
That’s old way of thinking. Now companies know exactly how much each benefit is costing them and the bottom line is what matters. The best way people can impact is not use the benefits en masse. But that’s not happening.
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