FlyerTalk Forums - View Single Post - AA needs to invest in decrepit gates at ORD
Old Oct 3, 19, 10:04 am
  #1  
ajl1239
 
Join Date: Nov 2009
Posts: 157
AA needs to invest in decrepit gates at ORD

Despite U.S. legacy airlines being the world's most profitable, they don't seem to want to invest in the most basic things to improve the passenger experience. I was at the ORD K gates yesterday and it was like a scavenger hunt to find functioning plugs on the bottom of seats, despite many being present. How about spending some of your wild profits to make the waiting experience just a little more tolerable at your hub airports, AA? Give me a break.
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