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Old Oct 1, 2019, 1:04 pm
  #10  
cmtlatitudes
 
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,328
As a general statement, it seems like I witness more arbitrary, aggressive, and over reaching behavior by AA agents at DCA, than at other airports. I actually approach the boarding gate and / or check-in counter -- with a bit of trepidation, wondering if I'm going to see some poor soul called out for something or treated with an aggressive, almost hostile tone and body language, for some indiscernible transgression. Not sure why this is, but I started noticing it as an order of magnitude / more frequent occurrence above other airports 2-3 years ago. Just my observation.

Will be interesting to know if anyone identifies the baggage tag as a policy.
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