FlyerTalk Forums - View Single Post - Aegean Has Major Booking Headache, Many Pax Affected
Old Sep 25, 2019, 12:55 pm
  #10  
Xandrios
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,321
While I agree that it wasn't Aegean's fault - it's their payment processor that made the mistake. So I agree with GeorgieBoy4 that its up to them to resolve.

However... I do believe that the bank would resolve it. Without the customer realising most likely. My expectation is that that would probably have taken a little more time though, and the OP may just have noticed it 'too early'.
Xandrios is offline