Originally Posted by
rickg523
I wouldn't eat that, because I'm very particular about produce quality.
And I don't know if that wilted edge is a result of heat contact.
But since you could have had a fresh leaf, brought on a seperate plate, you could have easily tested her contention when you mounted the lettuce yourself.
Because the staff offered a replacement without you having to ask, I'd give the restaurant a pass if you review. I personally wouldn't even mention it. Was the burger any good? That's important.
Mistakes happen, it's recovery that counts.
I agree with rick’s comment.
IMO, you need definitive proof before accusations of
lying or
malicious bad service. An unattractive piece of lettuce. Staff offered a solution. You declined it. First world problem. Move on.