This should probably go in the IT thread but I can't find it.
Made a business class award booking yesterday through my own M&M account for myself as I've done many times before.
Only after booking did I realise there's a part of my first name missing on the ticket.
Name on my passport: Steven George (first) Gerrard (last)
And my M&M account also shows as Steven George Gerrard
But the ticket is issued as Steven Gerrard
Is this a case of the system treating 'George' as a middle name and omitting it?
Called the India hotline who denied any possibility to amend name or to waive the €50 cancellation fee so that I make a new booking.
Called Germany who asked me to email copy of my passport and said they cannot waive the €25 charge for name change.
Anyone seen something like this?
Last edited by MosquesAndKebabs; Sep 21, 2019 at 9:02 am