Originally Posted by
Zealex
yessir.
an agent emailed me so I emailed back asking if he needed more info.
Other than that, looks like I'm out of options.
You filed a complaint, and the agent responded saying that you need to file a complaint? That's very confusing. When I've filed a DOT complaint, I got a response saying that they'd forwarded the message to the airline and they had 30 days to respond.