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united gets into a twitter dispute over passenger seeking free upgrade to E+
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Sep 18, 2019, 11:15 pm
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Exec_Plat
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
UA should have reached out to the FA on his flight and had them upgrade an economy passenger. Anyone but him.
"Thanks for your suggestion about giving someone a better 'flight experience'. We did."
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Exec_Plat
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