FlyerTalk Forums - View Single Post - united gets into a twitter dispute over passenger seeking free upgrade to E+
Old Sep 18, 2019, 11:15 pm
  #26  
Exec_Plat
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
UA should have reached out to the FA on his flight and had them upgrade an economy passenger. Anyone but him.

"Thanks for your suggestion about giving someone a better 'flight experience'. We did."

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