FlyerTalk Forums - View Single Post - What does BA define as a "sensitive customer"?
Thread: What does BA define as a "sensitive customer"?
View Single Post
Old Sep 17, 2019, 1:30 am
  #7  
fruitcage
 
Join Date: Apr 2017
Programs: BA Silver
Posts: 1,387
It just means the customer in question has been barred from any future op-ups.
fruitcage is offline  
Reply